GDPR complaints are on the rise. Are you prepared?

By Dr. Michael Toedt The GDPR deadline came and went without major shakeups and without the doomsday scenarios that we all were dreading. Is this all there is, or is it the calm before the storm? As an indicator of what is to come, let’s look at what’s...

GDPR – a blessing in disguise for the hotel industry!

By Dr. Michael Toedt One month ago, it went into effect: the much-discussed and dreaded GDPR. The hectic pace of the last few months has led to a flood of consent emails, the shutdown of entire systems and the loss of millions of advertising contacts. So far, however,...

GDPR – Important Implications for Hotel-Software

by Dr. Michael Toedt and Dr. Robert Selk Hier geht es zum deutschen Blog-Artikel. The GDPR (General Data Protection Regulation) is about to become effective and it is time now for the hospitality industry to become aware of this topic. The GDPR is considered the big...

Data as a new Raw Material

By Dr. Michael Toedt, Managing Partner and CEO at TS&C GmbH Everyone is talking about digitalization, whether big or small experts, self-proclaimed hotel gurus or just imposters. But what is it really all about? Why are some companies so extremely valuable and...