Your guests want to stay in touch

kissCRM is your starter kit for a simple and smart hotel CRM. It works with the software you love and superpowers your guest data. It is up and running within 72 hours and makes your guests and your ROI smile.

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kissCRM is your entry into the world of guest engagement. Now you are getting your guests’ attention and holding on to it. It combines the extreme power of the dailypoint™ Central Data Management platform plus a “keep it simple and smart” approach. kissCRM is up and running in 72 hours. You have never enjoyed clean data so fast. There is no need of setup or on boarding costs. A simple and smart license fee of 800€ per month guarantees you the highest possible ROI and impact on your direct bookings. kissCRM runs with almost all leading PMS systems and uses certified interfaces and secured data transfers only. It is never a dead end. If you want it can grow with you. Enhance your kissCRM anytime or upgrade to dailypoint™360°, the leading Central Data Management solution in the hotel business.

Dashboard

Campaign overview, data quality, guests in-house, marketing guest segment, number of stays, revenue: See it with one click. Right data, right decision, it has never been easier to improve your ROI.

Guest Profile

Communication details, demographics, interaction, guest value, number of stays, questionnaire: Love the one consolidated view of your guest and provide relevant information at their convenience.

Web Accessable

In the office or “to-go”, kissCRM is mobile responsive and accessible anytime and anywhere. Security is guaranteed through the dailypoint™ certified and safe platform.
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Quality Management

Submit your guest reviews simple and smart to social media platforms like HolidayCheck or TripAdvisor. kissCRM turns your quality management data into revenue and boosts your customer acquisition.

Marketing Automation

Set up your individual campaign management simple and smart. In minutes you are up and running including dailypoint™ RFM segmentations. Run automated processes like booking-reminder, brand ambassador, pre-or post-stay messages.

Revenue Driven

Awesome doesn’t have to be hard: Build better guest relations. Create stunning guest communication. Embrace technology innovation. Reap the benefit of rising profits. Make your marketing smart and measurable.

Integrate with the software you love

kissCRM allows you to create unique guest relations without the hassle of complex CRM implementations. Keep it simple and smart with the extreme power of dailypoint™. Profit from 10 years hotel industry experience and the patented world-class data cleansing. kissCRM by dailypoint™ – build for hoteliers, by hoteliers.

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Know your guests

kissCRM reveals exactly who your guests are and what they did. It includes all the necessary modules to drive your direct bookings. Accelerate your transition to a CRM driven hotel.

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Leverage guest feedback

Get feedback from your guests to know their satisfaction with a click. kissCRM’s guest feedback management improves your guest relations every day. Increase your rankings on TripAdvisor or HolidayCheck simple and smart. You’ll love the impact on your direct bookings.

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Knowledge in seconds

Click. Interaction. In the office or “to-go”. The kissCRM dashboard is a flexible and powerful tool with full mobile accessibility. See your guest knowledge consolidated with one click in your browser. kissCRM runs with almost all leading PMS systems and uses dailypoint™ certified interfaces for secure and stable data transfer.

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Brand kissCRM your way

Themes, text, logo, color … your choice. kissCRM is always entirely in your control and it is never a dead end. Enhance your solution at any time with additional modules or upgrade to dailypoint™360°, the leading Central Data Management solution for hoteliers.

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kissCRM starts with a simple and smart as well as an affordable pricing model. No setup or on boarding costs, only a fixed monthly license fee guaranties the highest possible ROI. Every day we help hoteliers to grow their profits and move away from OTA dependency.

kissCRM

The CRM starter-kit for smart hoteliers

Flexible Data Imports

Patented* Data Cleansing

Central Guest Profile

Campaign Management

Marketing Automation

dailypoint™ RFM Guest Segmentation

Quality Management

Dashboard

Reporting

Cloud Based Solution

Mobile Accessibility

CRM

What our customers are saying

Don’t just take it from us, let our customers do the talking!

“We address our service offer according to the preferences and priorities of our target group. With dailypoint™ we also follow this approach in our marketing and synchronize the communication according to the relevant guest profile. From the booking confirmation over the pre-and post-stay email up to the email newsletter – Each guest receives the information relevant to him/her.” Michael Struck

Founder, Ruby Hotels & Resorts

“With the support of dailypoint™ we can finally get optimum use of our guest data. This has been a huge challenge for years due to the size of our hotel and the large amount of data. The automated dispatch with individual content on the basis of the dailypoint™ guest profiles enable us to conduct a high level of guest communication despite the large number of guests.” Ute Jacobs

Managing Director, Estrel Hotel & Convention Center

Some of our prestigious clients!

Frequently asked questions

Does it work with my Property Management System (PMS)
Yes, kissCRM runs with almost all leading PMS systems. We have officially approved and secure interfaces to the PMS. Additionally we are Oracle/Opera Gold Partner.
How long does the setup take?
The main idea of kissCRM is to offer hotels a CRM that keeps it simple and smart. We need approx. 72 hours to be up and running.
Does it include a newsletter system?
Yes! kissCRM includes email newsletters as well as marketing automation, campaign management, reports, guest feedback (reviews) and your personal dashboard. Like this you are always able to see which campaigns are active and the ROI of each campaign.
Can I upgrade after signing?
Yes, you can upgrade at any time after signing. dailypoint™ offers the full range of CRM and Big Data. It is your choice if you want to work simple and smart or go beyond CRM with dailypoint™360° the leading Central Data Management solution for hoteliers.

Don't be shy!

If we didn’t answer all of your questions, feel free to drop us a line anytime.
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